Go Home - Autentia

Contact privacy policy


At Autentia, we have always been aware of the importance of protecting your personal data, for that reason, and in order to comply with the new General Data Protection Regulation (GDPR), we have updated our Privacy Policies to treat them with greater responsibility and in accordance with the principles of transparency, limitation of purpose, data minimization, accuracy, integrity and confidentiality established in the aforementioned regulation. We invite you to read these terms carefully before providing us with the information requested on the form.

It should be noted that this Privacy Policy may vary depending on legislative or self-regulatory requirements, so we advise you to review them periodically.

Who is responsible for the processing of your data?

  • Responsible identity: Autentia Real Business Solutions S.L.
  • Commercial name: Autentia.
  • CIF: B-83612366.
  • Address: Avda. de los Fresnos 21. 28850. Torrejón de Ardoz – Madrid – Spain.
  • Email: info@autentia.com.
  • Activity: Provision of consulting services of a technological nature. Registered in the Madrid Registry: Volume: 18790 Book: 0 Folio: 163 Section: 8 Sheet: M-327520 Registration: 1.

What data do we request and how is it categorized?

In this form we request the following personal data:

  • name: In order to refer to you personally in future communications.
  • email: In order to have a means of communication to answer you.
  • message: So you can express the information you want to receive.

For what purpose do we store your data?

Autentia will treat the data you have provided us with the purpose of:

  • Contacting you to be able to attend and respond in the best way to your request.
  • Being able to properly process your query avoiding duplication of procedures in the event of new requests.

How long will we keep your data?

The personal data that you have had the confidence to provide us will be kept:

  • Until you request the deletion or
  • For a maximum period of 1 year.

Autentia undertakes to review, during this periodicity, the age of your data to, in case of reaching the indicated time, request again your permission to continue conserving them or otherwise, proceed to its elimination.

What is the legitimacy for the processing of your data?

The legal basis for the processing of your data is: consent, that is, we treat your data only if we have your express and informed consent to do so and always in accordance with the purposes described above.

To which recipients will your data be communicated?

Since Autentia uses Insightly for the management of its Customer Relationship Management (CRM), the data you provide will be located on Insightly’s servers through its company Insightly, Inc. located in San Francisco, USA. See Insightly’s privacy policy.

What are your rights when you provide us with your data?

When you provide us with your data, you do not lose your rights over them, so here we detail what and how you can exercise the following rights:

  • Right to request access to the personal data related to the you.
  • Right to rectification or deletion.
  • Right to object.
  • Right to request the limitation of your treatment.
  • Right to data portability.

As the owner of the personal data obtained, you can exercise your rights of protection of personal data by sending a written communication to the registered office of Autentia Real Business Solutions S.L. (Avda Castilla, 1. Edif. Best Point. Office 21B. 28830. San Fernando de Henares, Madrid, Spain.) Or to the email enabled for this purpose, info@autentia.com, including in both cases a photocopy of your ID or other equivalent identification document.

You can find models, forms and more information available about your rights on the website of the national control authority, Spanish Agency for Data Protection, hereinafter, AEPD, www.agpd.es.

Can I withdraw consent?

You have the possibility and the right to withdraw consent for any specific purpose granted at the time, without affecting the legality of the treatment based on the consent prior to its withdrawal.

Do you need help?